One of Uber’s highest priorities is the safety and security of users, and insurance is a critical part of their safety programme.
While every ride has always been insured, Uber is excited to announce two new innovative products designed specifically for their operations in South Africa.
Since August 2013, Uber has provided the technology to support on demand transportation alternatives in South Africa with the commitment to offer the best possible experience for both riders and drivers. All over the world, Uber’s ridesharing option has revolutionised the way in which people move around their cities, ensuring that riders can get from A to B in the most convenient, reliable, and affordable way possible.
A new insurance policy which is designed to cover riders’ injuries or death while on a trip with the taxi service in South Africa will be provided by Chubb, a global insurance leader, through their South African subsidiary, Chubb Insurance South Africa Limited.
In the unfortunate event of an accident, the coverage provides passenger accident insurance, which covers passengers’ accidental medical expenses as well as compensation for accidental death or serious injury suffered by passengers whilst on a trip with Uber.
Mike de Jong, Head of Accident & Health for Chubb Insurance in SA explains, “We are pleased with the partnership of two global leaders in their respective industries to provide personal injury insurance for Uber passengers whilst on a trip. Our partnership with Uber is indicative of our commitment to crafting insurance products that help our clients protect what’s most important to them.”
In addition to their safety programme, Uber has partnered with RoadCover, who will provide assistance to riders and other third parties with their submission of claims submitted to the Road Accident Fund at no cost to themselves. RoadCover removes the complicated process that users face when processing a claim with the Road Accident Fund.
Eugene Beck, CEO of RoadCover says “We at RoadCover strive to ensure that our Members receive compensation from the Road Accident Fund, free of any undue Fees and costs. It is our mandate to ensure that an innocent victim of a Motor Vehicle accident remains as an economically viable member of the community, and is not unduly burdened by the costs of an injury sustained that was not of their making. This partnership with Uber, ensuring the wellbeing of Uber riders and other third parties, clearly demonstrates that “We Care”.”
Alon Lits, General Manager for Uber Sub-Saharan Africa explains, “At Uber, we view the addition of this insurance coverage and assistance with Road Accident Fund Claims as an important part of fulfilling our goal of reliable, affordable, and safe transportation options for all South Africans. This partnership shows that we are committed to the safety of riders and drivers using the Uber app.”
Uber will continue to look for ways to do more to ensure safety on the road for transportation providers and their passengers.
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