MyCiTi Cape Town Bus driver makes every single journey joyous!

Luvuyo, whose name means ‘Joyous’ recently received a MyCiTi award for excellent customer service!

 

Cape Town, South Africa – Luvuyo Lawrence Jadu, a 46-year old single father from Dunoon, received a MyCiTi award for excellent customer service on 4 October 2019.

Luvuyo, whose name means ‘Joyous’ is an employee of Kidrogen, one of the Vehicle Operating Companies contracted to operate the MyCiTi services.

Luvuyo received the award because of his consistent, excellent customer service to passengers on different routes that he has operated since he joined Kidrogen 10 months ago.

The City’s Transport Information Center, where commuters can report compliments or complaints about the MyCiTi service, received countless reports of praise from Luvuyo’s passengers.

Luvuyo said: “I am a people’s person, and I always do my work with passion. I like to see a smile on the other person’s face. I feel that my efforts were noticed, and personally, I feel a sense of achievement. I hope that I can motivate my colleagues to do even better than me. I am not at Kidrogen just to earn a salary. I want to add value to the company and provide good service to the valued MyCiTi customers”.

Luvuyo serves as an inspiration to all of those who are involved in the MyCiTi service – from the cashiers at the kiosks, to the bus drivers and officials at the City.

“It gives me great joy to bestow this award on Luvuyo, a man who has gone beyond the call of duty to make our commuters’ journey pleasant. His positive attitude has made commuters feel comfortable being in his presence, earned him respect from his colleagues, and ultimately recognition from his employers. We need more people like him.

He has been doing this job for only ten months but has already impacted many lives. With such positivity, the stars are definitely the limit. It is also befitting that he is receiving this reward in Transport Month,” said the City’s Mayoral Committee Member for Transport, Alderman Felicity Purchase.


Sources: Cape Town City’s Mayoral Committee Member for Transport, Alderman Felicity Purchase.
Have something to add to this story? Share it in the comments or follow GoodThingsGuy on Facebook & Twitter to keep up to date with good news as it happens or share your good news with us by clicking here
Click the link below to listen to the Good Things Guy Podcast, with Brent Lindeque – South Africa’s very own Good Things Guy. He’s on a mission to change what the world pays attention to, and he truly believes that there’s good news all around us. In the Good Things Guy podcast, you’ll meet these everyday heroes & hear their incredible stories:
Or watch an episode of Good Things TV below, a show created to offer South Africans balance in a world with what feels like constant bad news. We’re here to remind you that there are still so many good things happening in South Africa & we’ll hopefully leave you feeling a little more proudly South African. 

Facebook Comments

Brent Lindeque
About the Author

Brent Lindeque is the founder and man in charge at Good Things Guy.

Recognised as one of the Mail and Guardian’s Top 200 Young South African’s as well as a Primedia LeadSA Hero, Brent is a change maker, thought leader, radio host, foodie, vlogger, writer and all round good guy.

Leave a Reply

Your email address will not be published. Required fields are marked *