Tsogo Sun’s InterContinental OR Tambo has been voted the Best Airport Hotel in Africa in the Skytrax World Airport Awards 2018.
The Skytrax World Airport Awards, which started in 1999, is based on an airport customer satisfaction survey, with the 2017-2018 survey achieving 13.73 million eligible entries. Says Skytrax.
“The focus is to deliver a customer survey and airports awards process that is independent, impartial, and global. The survey and awards process is fully funded by Skytrax.”
The Airport Hotel Awards are based on guest surveys which assess standards that include overall experience at the hotel, access to/from airport to hotel, friendly and professional reception service, warmth and friendliness of hotel staff, treated as a valued customer, cleanliness of bedroom and bathroom, bedroom enabled a good night’s sleep, in-room amenities, leisure, fitness and spa facilities, quality of food, quality of restaurant staff service, value for money.
“Situated in one of SA’s most visited cities, Johannesburg, the award-winning airport hotel has become renowned for providing guests with a truly luxurious and unforgettable experience.
Some of the hotel’s offerings include the fine dining Quills Restaurant that received the prestigious Award of Excellence by the Wine Spectator’s Restaurant Awards.
The hotel has also become a business meeting and conference venue of choice, not only because of its outstanding facilities and service but also because of its strategic location and easy access to the entire business hub of Gauteng through easy access to the high-speed Gautrain and an abundance of car hire and taxi services.”
The Best Airport Hotel in Africa category saw two Cairo airport hotels coming in second and third, an Addis Ababa hotel coming in fourth, and a Cape Town hotel in fifth place.
Six South African airports were among the 10 Best Airports in Africa 2018.
Ravi Nadasen, Tsogo Sun’s COO, hotels, says, “It’s great news when our efforts to deliver the best hotel experience beyond guests’ expectations is rewarded with a prestigious award. We’re proud of this achievement, and of all the other awards that InterContinental OR Tambo has been consistently achieving for many years, which are all strong evidence of the world-class standards we constantly strive to maintain.”
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